Privacy Policy

What we collect

Your account details: name, email address, workspace and role. Your business records: contacts, deals, tasks, invoices, contracts, files, bookings and messages you create in the Command Center.

• Email you send from the Command Center, and the delivery events we record for it (sent, delivered, opened, clicked, bounced, replied).
• Email you copy or forward to your personal capture address, when you turn that on.
• Technical data needed to run the service: sign-in events, device and browser information, and audit records of who changed what.

Your capture address

My Email gives each person one private address. Nothing in your mailbox is read until you BCC that address on a message you send, or forward mail to it.

When forwarding is on, every forwarded message is processed: the sender is identified, the conversation is matched to a contact, and the message is stored with that record. Mail that does not come from a lead or a known contact is ignored and deleted within 30 days. AI reviews new senders only to sort them into your pipeline or your review queue. Campaign and platform mail never passes through it.

Who can see it

Your records belong to your workspace. Seats see only what your owner grants them, enforced on the server, not just in the interface. SableAssent staff can see workspace data only where support or a legal obligation requires it, and every such access is logged.

Service providers

We use processors to run the product: cloud hosting and storage, Stripe for card payments, Mailgun for outbound email, and AI model providers for drafting and sorting. Each receives only what its task needs.

Retention and deletion

Records stay while your workspace is active. Any person can delete their account in Settings → Account & data; the workspace owner can delete the whole workspace there, after exporting it if they wish. Ignored inbound mail is removed within 30 days.

Your rights

You can request a copy, correction or deletion of your personal data at any time by writing to the address below. Where the law gives you additional rights, we honour them.